Privacy Policy
Last updated: December 2024
1. Introduction
Veilglass ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our mobile applications and services.
2. Information We Collect
2.1 Information You Provide
- Account registration information (name, email address)
- Profile information you choose to provide
- Communications with us (support requests, feedback)
- User-generated content within our applications
2.2 Information Automatically Collected
- Device information (device type, operating system, unique device identifiers)
- Usage data (app features used, time spent, interactions)
- Location data (with your permission)
- Log data (IP address, browser type, access times)
3. How We Use Your Information
We use the collected information to:
- Provide and maintain our services
- Improve user experience and app functionality
- Communicate with you about our services
- Ensure security and prevent fraud
- Comply with legal obligations
- Analyze usage patterns to enhance our offerings
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:
- With your explicit consent
- To comply with legal requirements
- To protect our rights and prevent fraud
- With service providers who assist in our operations (under strict confidentiality agreements)
- In connection with a business transfer or merger
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments
- Access controls and authentication
- Secure development practices
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data (subject to legal requirements)
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
7. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. Account data is typically retained until you request deletion or your account remains inactive for an extended period.
8. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable privacy laws.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Continued use of our services after changes constitute acceptance of the updated policy.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us at:
Email: privacy@veilglass.com
Response Time: Within 30 days